FAQ’s

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The Frequently Asked Questions (FAQ’s) below can help to provide you with guidance when using our website.

If you cannot find the answer to your question, or if you notice a problem with our website, please submit a support request.

General

Questions & Support

If you have any questions about our new website, your listings or anything else you wish to discuss, please feel free to email us at any time at promote@spiritualeventsdirectory.com

If you have any problems with the functionality of the website, please contact our Website Developer directly, including details of the action you were trying to perform, the issue that you have identified and if possible a screenshot, and email to support@spiritualeventsdirectory.com

Our New Website

Spiritual Events & Directory have recently upgraded our website providing our visitors with a crisp, clean experience as well as providing fantastic new features for our new and existing customers to manage their listings and events.

New Home Page Layout

One of the first things you will notice when you visit our new website is that the layout has changed. Our new website now shows featured listings on the home page, providing new visitors with a selection of listings as soon as they visit the page. This increases exposure which aims to increase the conversions your listing generates.

Our homepage now also includes a map showing listings/events that are located within the visible map area.

New Website - Map

New Website - Featured Listings

New Listing Layout

Listing have a new, crisp layout.  This new layout aims to display all the listing information in a structured and appealing format, enticing visitors to explore further. Listing also includes links for visitors to click to help with the promotion and ultimate conversion of listings, including Send to friend*, Send inquiry* and Add to favorites*.

New Listing Format - Details

New Listing Format - Map

* Paid Listings Only

 

Listings

How to claim an existing Listing (New User)

It is easy to claim a listing as your own, allowing you to take ownership and modify the listing.  To claim an existing listing as your own, follow these steps:

Note: these instructions are for guests who do not already have a user account on the Spiritual Events & Directory website.  If you already have a user account, please follow the instructions in How to claim an existing Listing (Existing User)

  1. In your favourite browser, navigate to your listing page
  2. In the details section of your listing, click on Claim Ownership
  3. In the pop up window that appears, enter a Username, enter your Email Address, optionally add a Contact Number and if required modify the Your Claim message
  4. Complete the reCAPTCHA verification and then click Submit
  5. Your claim will now have been submitted to the Spiritual Events & Directory admin team who will process the claim within 24 business hours.  You will be notified via email once your claim has been processed.

How to claim an existing Listing (New User)

How to claim an existing Listing (Existing User)

It is easy to claim a listing as your own, allowing you to take ownership and modify the listing.  To claim an existing listing as your own, follow these steps:

Note: these instructions are for guests who already have a user account on the Spiritual Events & Directory website.  If you do not have a user account, please follow the instructions in How to claim an existing Listing (New User)

  1. In your favourite browser, navigate to https://spiritualeventsdirectory.com/login/
  2. Enter your Username and Password and then click on Sign In
  3. Navigate to your listing page
  4. In the details section of your listing, click on Claim Ownership
  5. In the pop up window that appears, optionally add a Contact Number and if required modify the Your Claim message
  6. Complete the reCAPTCHA verification and then click Submit
  7. Your claim will now have been submitted to the Spiritual Events & Directory admin team who will process the claim within 24 business hours.  You will be notified via email once your claim has been processed.

How to claim an existing Listing (Existing User)

How to edit your Listing

Note: In order to edit an existing listing, you must first claim the listing if you haven’t already done so.  If you need to claim your listing, please follow the instructions in How to claim an existing Listing (New User) or How to claim an existing Listing (Existing User)

To edit your listing:

  1. In your favourite browser, navigate to https://spiritualeventsdirectory.com/login/
  2. Enter your UsernamePassword and Verification and click Sign In
  3. You will now be presented with your Author page, which will contain your ListingsEventsPosts and/or Favourites
  4. Click on Listings if not already selected to view a list of your Listings
  5. Identify the listing you wish to edit and click on Edit
  6. Your listing will now be opened in preparation for you to make any required changes
  7. Make your changes, complete the Verification and then click on Continue to save your listing.
How to upgrade your Listing

Note: In order to upgrade an existing listing, you must first claim the listing if you haven’t already done so.  If you need to claim your listing, please follow the instructions in How to claim an existing Listing (New User) or How to claim an existing Listing (Existing User)

To upgrade your listing:

  1. In your favourite browser, navigate to https://spiritualeventsdirectory.com/login/
  2. Enter your UsernamePassword and Verification and click Sign In
  3. You will now be presented with your Author page, which will contain your ListingsEventsPosts and/or Favourites
  4. Click on Listings if not already selected to view a list of your Listings
  5. Identify the listing you wish to edit and click on Upgrade
  6. Select your upgraded package
  7. Enter the required details (eg Categories, Featured, Accept T&C’s)
  8. Click on Continue
  9. Click on Submit

At this point you will be taken to the PayPal website to process your payment. Once your payment has been processed you will then be able to edit your listing (as per the instructions in the How to edit your Listing section above) and add your additional details.

Troubleshooting

Unable to Log In

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